Description
Course Name:
Student’s Name:
Course Code:
Student’s ID Number:
Semester:
CRN:
Academic Year: 144 /144 H
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Level of Marks:
Secondary address separator
Secondary address
Text
Text
Text
Text
Thank You
College of Administration and Finance Sciences
Form No 4- Internship Report Cover Page
Student`s name:
Sharifah ahmed essa abu jarrah
Student`s ID #:
S200009313
Training Organization: Sabya Governorate
Municipality
Trainee Department: Human Resources
Field Instructor Signature:
Field Instructor Name: Ahmed Ibrahim
Alnaami
Course Title: Business Administration
CRN: 24279
Internship Start Date: 6/7/1445
Internship End Date: 10/9/445
Academic Year/Semester:
For Instructor’s Use only
Instructor’s Name: Abdullah Alkhoraif
Total Training Hours /280
Students’ Grade: Marks Obtained /30
Level of Marks: High/Middle/Low
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College of Administration and Finance Sciences
Academic Report Guideline(Co-op)
(please do not include this text in the final report, just follow its guidelines and
use the cover page above)
The report should be submitted within two weeks after you finish your Co-op training Program.
In addition, the report should be approximately 3000 – 4000, single –spaced and consider taking the
following format
General instructions for writing the final report:
The report must be written in English language.
The word limit is 3000-4000.
If the report word count is not within the required word limit, marks will be deducted.
The font size is 12, Times New Roman, justified, 1.5 space.
Main headings use font size of 16 and bold.
Add page numbers in the middle bottom of the page.
Plagiarism or copying from other sources will result in ZERO marks.
This report must be submitted on Blackboard (WORD format only) via the allocated folder.
Your work should be clearly and completely presented; marks may be reduced for poor presentation. This
includes filling your information on the cover page.
Assignment will be evaluated through BB Safe Assign tool. Late submission will result in ZERO marks
being awarded.
First Page
The first page should display the student’s full name, internship start and finish dates, working hours per
week, company/institution name, and the cover page.
The field instructor should sign on the first page.
A Brief Executive Summary of the Internship
A one-page summary of the company/institution and a short account of the major activities carried out
during the internship period.
Acknowledgment
To allow the student to express her/his thankful and gratitude to individuals (such as: field instructor,
academic supervisor, colleagues…etc.) who help them in carrying out and completing her/his training
journey. This part will aid the students to learn basic elements of academic writing. To express their
appreciation in a concise and professional manner.
Table of Contents
Contents of the report with page numbers, list of tables, and list of figures.
Introduction
A brief of the report. The Aim of the report.
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College of Administration and Finance Sciences
Chapter 1: Description of the company
This section should answer the following questions:
What is the full title of the company/institution?
Give a brief history of the company, full mailing address and relevant weblinks
What is the type of ownership of the company/institution?
State the main shareholders and their shares.
What is the sector that the company/institution operates in?
Specify the products and services produced and offered to its customers/clients.
Who are regarded as the customers/clients of your internship company (consider the end users, retailers,
other manufacturers, employees,etc.)?
Provide an organization chart of the company, along with information on the number of employees.
Provide a list of functions performed by different departments/divisions in the internship organization.
Provide an overview off the production system or service procedure (what are the resources, inputs,
outcomes, andconstraints?)
Provide a process chart of a major product and/or service.
The following questions can be classified as your major fit (Finance, Accounting, Ecommerce and
Management).
• What kind accounting/finance/IT//quality/marketing standards and principles are used in the
organization?
• Discuss telecommunication technologies (Database, Instant Messenger, Networking, Ecommerce tools)
used in the company.
• Describe the quality planning and control activities in the internship organization.
• Describe the quality control activities throughout the life cycle of the product/service groups
• What kind of financial analysis and decision-making methods are used by corporate treasurers and
financial managers in the internship organization?
• What types of marketing, selling, and human resources analysis are performed (cost system, evaluation
of consumers, needs, product strategy, distribution strategy, promotional strategy)?
Chapter 2: Internship activities
This is the main body of your report. During the internship period, the focus of the training may on the
following types of analysis and questions. You do not have to answer all the questions in the list: •
Describe your working conditions and functions, such as: Who is your supervisor (include his/her name
and his/her position); other team members or co-workers and what their functions are to complement
yours.
• Provide a detailed description about the department(s) that the trainee did her/his training with them.
Adding all sub-divisions for this department(s) if it is available. Student can add to this description a
supported chart.
• Detailed descriptions about all tasks and activities that the trainee did them during her/his training
period.
• Gained skills and how they added value to your work
• Other tasks that are not related to the trainee’s major that done by her/him at the company should be
included in this chapter as well.
• What types of incentives did you get as a trainee to be more proactive and productive?
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College of Administration and Finance Sciences
• Describe what kind of working documents and analysis you did there and what experiences you have
gained throughout yourtraining. Provide examples of your work.
• A comparison between theory (things you have learned in the classroom) and practice (things you did or
observed at the company) must be made and highlighted. In this section the student can add a supported
table includes which academic course (s) (course title and code) helped to perform training tasks. For
example, two columns; the first one shows the course name and second column shows the tasks
performed and related to this course.
• Show some work samples that you have encountered/conducted at the company through graphs,
pictures, data, drawings, or design calculations and include them in your report.
• Lessons learnt (what the overall benefits gained from the training program)
Chapter 3: Recommendations
• Advantageous that helped the student in completing the training program.
• Disadvantageous and challenges that faced the student and how he/she did overcome them.
• Recommendations to improve training program in the college.
• Recommendation for the training company. Conclusion Sum up and summary of the training
experience. Reference If it is needed Appendix (option) This will help the instructor to have a background
about the trainee and his/her previous experiences. Also, it helps the students in writing their CVs for
future job application especially for fresh graduates who do not have previous practical experiences.
• Basic information (name, city, contact details…etc.).
• Job objectives.
• Academic qualifications.
• Practical experiences.
• Skills this will help the instructor to have a background about the trainee and his/her previous
experiences
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Executive Summary
The internship program is an organized course of study intended to give participants practical
experience and chances for professional growth in a particular sector or subject. To support skill
development and professional advancement, it comprises of a 6-week program that includes
seminars, on-the-job training, and networking opportunities. The interns will be assigned to a
department or team and work closely with mentors and supervisors to complete project-based
tasks and assignments. To facilitate skill enhancement and career progression, the program
provides workshops, networking events, and on-the-job training.
Gaining real-world experience with particular skills, getting a deeper comprehension of industry
dynamics and best practices, supporting the organization’s objectives with relevant project work
and deliverables, establishing professional connections, and getting helpful feedback from
mentors to further their career development objectives are all anticipated outcomes. The
program’s mission is to give participants a worthwhile educational experience while they directly
contribute to the goals of the organization or project.
The internship program provided interns with an organized learning environment where they
could hone their talents, get experience, and advance the objectives of the business. Orientation,
training, project assignments, networking, and mentorship were all part of the curriculum. The
goals, values, and expectations of the company were explained to the interns, as well as those of
their supervisors, mentors, and coworkers. During the on boarding process, users had to create
accounts, get access to resources, and comprehend policies and procedures of the firm. The
program’s objective was to improve the interns’ understanding of industry trends and soft skill
development. Projects were assigned to interns according to their criteria and areas of interest.
Mentors offered counsel and direction during the program. Through conferences, seminars, and
internet forums, interns also got the chance to network with professionals in the firm and
industry. Interns presented their findings to supervisors, mentors, and stakeholders at the
conclusion of their internship. They were able to evaluate their progress and establish
improvement objectives thanks to feedback and assessments.
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Acknowledgement
I would like to express my sincere gratitude to the following individuals who have played
instrumental roles in supporting me throughout my training journey:
My field instructor, Ahmed Ibrahim Alnaami, for their guidance, mentorship, and unwavering
support during my practical training experience. Their expertise and encouragement have been
invaluable in shaping my professional growth and development.
My academic supervisor Ahmed Ibrahim Alnaami for their insightful feedback, constructive
criticism, and academic guidance throughout the duration of my training. Their expertise and
mentorship have greatly contributed to my academic and professional development.
My colleagues and peers, for their collaboration, camaraderie, and support throughout the
training period. Their encouragement and teamwork have made the learning experience
enriching and enjoyable. I also wish to thank Sabya Governorate Municipality, for their
assistance, advice, and overall opportunity given to me to practice at their organization. Their
support has been essential in overcoming challenges and achieving success. I am deeply grateful
for the support and encouragement I have received from each of these individuals. Their
kindness, expertise, and guidance have made a significant impact on my training experience, and
I am honored to have had the opportunity to learn from them.
Sharifah Ahmedessaabu Jarrah
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Table of Content
Executive Summary: ………………………………………………………………………………………………………… i
Acknowledgement: …………………………………………………………………………………………………………. ii
Introduction ……………………………………………………………………………………………………………………. 4
Chapter 1: Description of the company ……………………………………………………………………………… 4
Chapter 2: Internship activities …………………………………………………………………………………………. 6
Chapter 3: Recommendations …………………………………………………………………………………………. 17
Advantageous that helped the student in completing the training program……………………………. 17
Disadvantageous and challenges that faced the student and how he/she did overcome them. ….. 17
Recommendations to improve training program in the college. …………………………………………… 18
Recommendation for the training company. ……………………………………………………………………… 18
Conclusion Sum up and summary of the training experience. …………………………………………….. 19
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Introduction
This report provides a basic summary of the activities carried out during the internship program
During the two months period of my internship training at Sabya Governorate municipality in
Saudi Arabia, I was given an assignment to work in the Human resources operations, Secretary
Roles and Warehousing. The main objective of this report is to summarizing the following key
points; the work I completed during the internship, the new skills I College of Administration
and Finance Sciences learned, the meetings I attended, the difficulties I encountered, and the
insightful experiences I had.
Chapter 1: Description of the Company
Located in Saudi Arabia, Sabya Governorate Municipality, in Jazin region which is one of the 13
regions that are as a result of the legal and administrative divisions intended to foster proper
governance and resource allocation within the country. Each of the Regions is headed by a prince
from the royal family, who is assisted by a Regional Council comprising of governors within the
region. The council is headed by the Emir, who is appointed by the king, and this rank is
equivalent to that of a minister (
0minister ).
There are a number of governorates in each region, making a total of 118 governorates in the
Kingdom of Saudi Arabia overall, and there are 285 municipal councils inside these
governorates. Ten residents and local civic leaders make up the council’s membership, together
with the heads of government agencies and sectorial ministry heads in the area. The council
oversees socioeconomic growth and upholds law and order. Master plans are created by local
and regional councils.
Sabya Governorate Municipality is located in the Southwestern area, with a mixed population
comprising of both urban and rural natives, and this number tends to shift as a result of migration
and sometimes the shifting demographics. The main pillars of Sabya’s economy are agriculture,
fishing, and trade. The area’s closeness to the Red Sea facilitates fishing. In order to raise living
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conditions and encourage economic expansion, the government makes investments in the
construction and upkeep of infrastructure in each governorate. Along with its unique cultural
legacy and attractions, Sabya offers leisure spaces, historic places, natural landscapes, and
traditional festivals. Local authorities chosen by the federal government to manage the
governorate are in charge of public services among other facets of administration.
Overseeing the administration and growth of the Sabya governorate in the Jizan area is the Sabya
Governorate Municipality, a local administrative body in Saudi Arabia. Its duties include zoning
laws, urban planning, granting permits and licenses, supplying basic municipal services, carrying
out programs to improve public safety, health, and environmental protection, and encouraging
community involvement. The municipality is responsible for guaranteeing the accessibility and
sufficiency of public services and infrastructure, including utilities, roads, transportation
networks, healthcare, education, and recreational and cultural facilities. By starting initiatives
and programs that cater to the needs and goals of locals, it also plays a significant part in
promoting community development.
These projects might entail funding entrepreneurship, employment development, economic
expansion, social welfare program assistance, and working with neighborhood companies, nonprofits, and others. The municipality is managed by designated officials who supervise its
operations and decision-making procedures. These officials collaborate with pertinent
government agencies to ensure that the municipality’s goals and policies are in line with the
larger development aims and policies. All things considered, the Sabya Governorate
Municipality is vital to the Jizan region’s ability to support sustainable development, deliver
basic services, and improve the general well-being of its citizens.
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Chapter 2: Internship activities
What are the activities and tasks given to you during this month?
Warehousing
•
Utilized inventory management software to track the movement of IT
equipment and maintain orderly storage systems.
•
Conducted regular stock reconciliations and checks to control inventory
levels, ensuring availability of necessary hardware and peripherals.
•
Collaborated with colleagues to manage the intake of IT commodities,
from acceptance to storage, optimizing the efficiency of the IT supply
chain.
Human Resources Operations
•
Assisted in the recruitment process by contributing to job postings for
positions, reviewing applications, and coordinating interview schedules.
Task(s)
•
Maintained accurate and confidential personnel data relevant to staff,
ensuring compliance with data protection regulations.
•
Participated in orientation sessions for new hires, familiarizing myself
with organizational policies and procedures.
Secretary Roles
•
Coordinated meetings and scheduled appointments for team members
and external stakeholders, ensuring efficient use of their time.
•
Managed incoming emails and phone calls directed to the department,
promptly routing inquiries to the appropriate personnel.
•
Assisted in decision-making discussions by preparing meeting objectives
and documenting minutes, focusing on community-related initiatives and
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projects.
What skills did you learn through the month?
•
I got the chance to take part in 10 important meetings inside the company
when I was an intern in the Human Resource department. These
discussions offered insightful information on the institution’s basic
beliefs and goals, especially as they apply to administration.
•
I now have a greater understanding of the value of discipline, harmony,
and cohesiveness in a team setting thanks to these discussions. I have
seen directly how cooperation stimulates creativity and problem-solving
New skill(s)
and how efficient teamwork is essential to the success of Human
resource initiatives.
•
In addition, I gained knowledge on how to navigate technical topics and
make valuable contributions to Human resource-related discussions.
These sessions functioned as formal get-togethers as well as venues for
ongoing education and skill development, especially in project
management, communication, and
How many meetings did you attend?
Meeting(s)
I attended a total of twelve meetings throughout my internship.
What are the difficulties you had this month?
Throughout my month-long internship, I faced a few obstacles that put my skills
to the test:
Difficulty/
Challenge(s)
•
Time Management: It was occasionally difficult to juggle the demands of
my internship duties with other obligations. Effective work prioritization
while achieving deadlines needed meticulous preparation and
coordination.
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College of Administration and Finance Sciences
•
Problems with Inventory Management Software: The department’s
inventory management software was giving me constant trouble. Even
though they weren’t really technical problems, these ones made it more
difficult for me to effectively track and manage IT assets. In order to
solve these software issues, patience and communication with the
appropriate support teams were needed.
How did you overcome these difficulties?
I did the following to overcome the challenges I ran into during my internship in
Sabya Governorate:
•
Accurate Setting of Priorities: I improved my capacity to set priorities
wisely in order to overcome time management obstacles. I made sure to
use my time and resources wisely in order to fulfill internship and project
deadlines by carefully evaluating the significance and urgency of each
task.
•
Enhanced Interaction and Cooperation: I actively collaborated with the
IT staff to diagnose and fix any issues I was having with the inventory
management software. I was able to improve my communication and
teamwork skills by working closely with technical specialists to identify
the underlying causes of the problems and put workable solutions in
place.
By means of these endeavors, I not only tackled the particular obstacles that I
faced but also developed valuable skills that are relevant for my future roles as
an IT personnel.
What did you learn from completing the tasks
•
I gained knowledge about the value of setting priorities for my work,
making thoughtful decisions, and paying close attention to details
Learning
throughout my internship.
•
I was able to accomplish organizational goals and project deadlines
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because to this experience. I also gained flexibility and social skills from
engaging with people of different backgrounds and work methods. This
experience improved my capacity to work well with stakeholders and
coworkers.
•
In addition to improving my technical proficiency, the tasks I
accomplished during my internship encouraged both professional and
personal development, giving me invaluable abilities for my future
pursuits in the industry. All in all, the internship equipped me with useful
talents and skills for my future work in the industry.
What did you want to learn more?
I discovered throughout my internship the following areas in which I hope to
further my knowledge and abilities:
•
Software Management: I’m eager to increase my level of software
administration skills. To guarantee the best possible performance and
dependability from software systems, it is essential to comprehend the
complexities involved in administering and keeping them. In order to
further my knowledge in this field, I can’t wait to learn more about things
like software deployment, configuration management, and
troubleshooting.
•
Coordination of Projects: I’m also excited to learn more about project
management. Community projects must be successfully completed on
schedule, within budget, and in compliance with specifications, which
requires effective project management. To become a more capable
project manager, I would like to learn more about stakeholder
communication, risk management, scheduling, and project planning.
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College of Administration and Finance Sciences
What are the activities and tasks given to you during this month?
During my internship in, I engaged in various activities and tasks spanning three
distinct areas: HR operations, warehouse management, and administrative
support:
HR Operations:
•
I assisted with keeping personnel records, making sure they were
accurate and compliant with company policies.
•
Took part in the on-boarding paperwork process for new employees,
making sure all required paperwork was precise and comprehensive.
•
Upheld confidentiality standards while handling sensitive HR
information.
Warehouse Management:
Task(s)
•
I collaborated with warehouse staff to oversee inventory management,
including organizing merchandise and conducting routine audits.
•
Worked closely with team members to ensure precise stock counts and
optimized supply chain processes.
•
Managed logistics to ensure timely delivery of goods and efficient
warehouse operations.
Administrative Support:
•
Managed correspondence and appointments, including scheduling
meetings and maintaining organized calendars.
•
Prioritized assignments to facilitate effective workflow and support team
productivity.
•
Utilized problem-solving techniques to address challenges such as
inconsistencies in records and inventory management issues.
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What skills did you learn through the month?
I polished and improved a number of crucial abilities over the month that are
necessary for success in an Human Resource role:
•
Cooperation and Teamwork: Worked well with coworkers from many
departments to complete assignments and meet company goals.
•
Using analytical reasoning and problem-solving strategies, problems
pertaining to data discrepancies and inventory management difficulties
New skill(s)
were addressed.
•
Regulatory Compliance: Made ensuring that company policies and
procedures were followed, especially those that dealt with data integrity
and confidentiality in HR operations.
I gained insightful knowledge and useful skills from these encounters that will
help me in my future IT-related activities.
How many meetings did you attend?
I took part in three meetings throughout my internship in Human Resource:
•
Administrative Meeting: To review calendars, prioritize duties, talk
about future events, and optimize administrative procedures linked to
human resource operations, I attended a meeting with the HR staff.
•
Supervisor Meeting: I had a one-on-one meeting with my supervisor to
go over the duties I completed in various departments, talk about any
Meeting(s)
difficulties we ran into, and get performance evaluation.
•
Warehouse Team Meeting: I attended a meeting with the warehouse
team to talk about inventory management and equipment logistics, as
well as to arrange audits and review stock levels.
In order to support the organization’s objectives and operations, these sessions
offered invaluable chances for collaboration, insight sharing, and effort
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alignment.
What are the difficulties you had this month?
During my internship, I encountered several challenges:
•
Coping with unforeseen situations, such as unexpected inventory
anomalies and urgent administrative responsibilities.
•
Adjusting to different work settings, procedures, and expectations across
HR operations, warehouse management, and secretarial roles.
How did you overcome these difficulties?
Difficulty/
Challenge(s)
To overcome these difficulties, I took the following steps:
•
Adopted a flexible mindset and sought advice from more experienced
colleagues to navigate unfamiliar situations.
•
Applied critical thinking and problem-solving abilities to address
unforeseen problems effectively.
•
Requested guidance from supervisors on how to quickly become
proficient in the new positions and handle challenges efficiently.
These strategies helped me adapt to the diverse demands of my internship and
develop valuable skills for future professional endeavors in the field.
What did you learn from completing the tasks
Throughout my internship, I have acquired useful knowledge and abilities by
performing a variety of duties in several departments:
•
Flexibility and Adaptability: I’ve come to realize how crucial these traits
are in dynamic work settings. I’ve been able to conquer challenges as
Learning
they come up and quickly adapt to new responsibilities because to this.
•
Communication: I can now communicate with others much more
effectively. I’ve improved my ability to listen, express information
clearly, and interact with coworkers from other departments, all of which
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have increased productivity and teamwork inside the company.
What did you want to learn more?
•
I want to learn more about these methods. By comprehending these
approaches, I will be able to streamline procedures and improve
workflows to raise departmental output and efficiency.
•
Advanced Techniques for Solving Problems: In order to effectively
handle complicated problems and encourage ongoing progress, I aim to
acquire more advanced techniques for solving problems. Developing my
problem-solving abilities will help me approach obstacles more skillfully
and contribute to creative solutions.
•
Mediation & Conflict Resolution: I understand how critical it is to
provide a calm work environment that fosters collaboration and
innovation. I thus want to strengthen my skills in mediation and conflict
resolution so that I can efficiently settle disputes and promote a happy
workplace.
What are the activities and tasks given to you during this month?
During my internship this month, I undertook various tasks and activities:
•
Data Analysis: I analyzed market trends and data to inform decisionmaking processes within the human resource department.
•
Task(s)
Software Implementation: I worked on enhancing warehouse operations
by implementing new inventory management software, focusing on
improving efficiency and accuracy.
•
Meeting Participation: I attended six meetings, including strategy
sessions with the IT team, financial reviews with the CFO, and
operational meetings with warehouse staff.
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College of Administration and Finance Sciences
What skills did you learn through the month?
These encounters helped me to hone and improve the following skills:
•
Data analysis: By mastering the use of IT tools and methodologies, I was
able to extract insightful information that would help me make decisions.
•
New skill(s)
Software Implementation: I improved my technical abilities in IT
systems management by gaining practical experience in the installation
and configuration of inventory management software.
•
Communication: By actively engaging in meetings and skillfully
expressing thoughts and insights to colleagues from other departments, I
improved my communication abilities.
How many meetings did you attend?
During the internship this month at the university, I participated in a total of six
meetings. These included strategy sessions with the IT department, discussions
Meeting(s)
with the university’s Chief Information Officer (CIO) regarding technology
initiatives, and operational meetings with IT support staff to discuss ongoing
projects and issues.
What are the difficulties you had this month?
This month, as an intern, I encountered several challenges:
•
Balancing Multiple Projects: Managing the demands of multiple projects
simultaneously while maintaining quality outcomes proved to be a
Difficulty/
Challenge(s)
significant challenge.
•
Adapting to New Inventory Management Software: Adjusting to the
complexities of new inventory management software presented a
learning curve, requiring additional time and effort to become proficient.
How did you overcome these difficulties?
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College of Administration and Finance Sciences
To deal with these challenges, I put the following tactics into practice:
•
Task Prioritization: In order to make sure that important projects got the
time and resources they needed, I ranked tasks according to their
significance and deadlines.
•
Effective Delegation: To reduce workload and increase efficiency, I
assigned tasks to team members wherever I could.
•
Seeking Assistance: When faced with difficulties, I turned to my
coworkers and superiors for support, drawing on their knowledge and
experience to get beyond roadblocks.
•
Participating in Training: In order to improve my comprehension of the
new inventory management software and my ability to handle its
complexity, I took part in extra training sessions.
What did you learn from completing the tasks
•
I gained useful knowledge in market trends analysis and marketing plan
building throughout the internship. My ability to successfully read data,
recognize industry trends, and outperform competitors was aided by my
understanding of market trends.
•
I was able to create targeted campaigns, improve brand visibility, and
match methods with company objectives with the aid of marketing
strategy creation.
Learning
•
Through these experiences, I developed my analytical and strategic
thinking skills, which will help me to successfully contribute to the
ongoing projects and initiatives in the future.
What did you want to learn more?
•
I am dedicated to deepening my grasp of business administration
concepts, especially as it relates to HR operations and strategic decisionmaking. My objective is to acquire knowledge about efficient people
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administration, strategic planning and implementation, and financial
forecasting and analysis.
•
Also, I want to develop into a well-rounded professional who can lead
strategic initiatives and contribute to corporate success.
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College of Administration and Finance Sciences
Chapter 3: Recommendations
Advantageous that helped the student in completing the training program.
•
Access to Resources: I had easy access to a variety of resources, such as databases,
software tools, and technical documentation, all of which helped with learning and
project completion.
•
Mentoring & Guidance: I was able to overcome obstacles and obtain real-world
experience with the assistance of a mentor or supervisor in the Human Resource
department.
•
Application in the Real World: The training course surely gave me the chance to put my
theoretical knowledge to use in actual community projects, which improved my
comprehension and skill development.
•
Opportunities for Networking: The training program’s interaction with the community
and industry experts gave me the chance to grow my professional network and look into
possible career paths.
Disadvantageous and Challenges that faced the Student and how he/she did overcome them
•
Technological Difficulties: During project work, I run into technological issues or
constraints. I asked for help from colleagues or carried out further research to identify
answers in order to get beyond these obstacles.
•
Time management: I faced difficulties juggling personal obligations, internship duties,
and academics. I was able to overcome these obstacles with the use of efficient time
management techniques including work prioritization and deadline setting.
•
Communication Barriers: Setbacks may have resulted from unclear instructions or project
requirements, or from miscommunication. In order to assure alignment and
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comprehension, the student most likely overcame these difficulties by proactively asking
peers and supervisors for clarification.
Recommendations to improve training program in the college.
•
Enhanced Mentorship: Students can receive individualized assistance and support during
their internship experience by enrolling in organized mentorship programs with seasoned
professionals in their fields of interest.
•
Modules for Practical Training: Increased exposure to industry-standard tools and
procedures as well as the development of pertinent technical skills may be achieved by
including more practical, hands-on training modules in the curriculum.
•
Mechanisms of Feedback: Regular feedback meetings between supervisors and students
may guarantee that students receive helpful criticism on their performance and offer
insightful information for program improvement.
•
Curriculum Integration: Students will be able to apply classroom knowledge to realworld projects more effectively and consistently if the training program is coordinated
with the IT curriculum.
Recommendation for the Training Company
•
The training provider needs to put in place an organized learning pathway for interns that
outline specific goals, benchmarks, and learning outcomes for every phase of the course.
This will guarantee that they cover all necessary knowledge and skill areas and serve as a
roadmap for their growth.
•
The training program’s practical assignments and hands-on projects will help interns
apply their classroom learning to real-world scenarios. An organized mentorship program
will be established, matching each student with an experienced expert who will provide
guidance, support, and feedback throughout the internship. Thanks to their exposure to
many functional areas, interns will have the chance to collaborate with teams from other
departments on projects. To assist students, identify their areas of weakness and adjust
their learning approach, they will get regular feedback.
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College of Administration and Finance Sciences
•
In addition to technical training, professional development courses will be provided on
subjects including time management, career growth, and communication skills. In order
to help interns learn about job options and broaden their professional network,
networking events with experts from the different sector will be arranged. The training
organization may improve the efficacy of its internship program and equip trainees for a
lucrative career by putting these suggestions into practice.
Conclusion sum up and Summary of the Training Experience
As an intern student, I received hands-on instruction in project management, software
deployment, and market analysis through the training program. It provided networking
opportunities, real-world applications, mentorship, and resource access. I got the chance to
effectively overcome technical challenges, time management problems, and communication
limitations by using problem-solving techniques and asking for help from mentors and peers.
Future improvements will include professional development workshops, networking
opportunities, cross-functional exposure, mentoring programs, organized learning pathways, and
hands-on projects in addition to ongoing feedback systems. By offering future Human Resource
interns a thorough and fulfilling experience, these guidelines hope to set them up for success in
the rapidly changing workforce. All things considered; the training program is an invaluable first
step toward the student’s eventual career goal of being a proficient specialist in their field of
training.
19
Student’s Name:
Course Code:
Student’s ID Number:
Semester:
CRN:
Academic Year: 144 /144 H
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Level of Marks:
Secondary address separator
Secondary address
Text
Text
Text
Text
Thank You
College of Administration and Finance Sciences
Form No 4- Internship Report Cover Page
Student`s name:
Sharifah ahmed essa abu jarrah
Student`s ID #:
S200009313
Training Organization: Sabya Governorate
Municipality
Trainee Department: Human Resources
Field Instructor Signature:
Field Instructor Name: Ahmed Ibrahim
Alnaami
Course Title: Business Administration
CRN: 24279
Internship Start Date: 6/7/1445
Internship End Date: 10/9/445
Academic Year/Semester:
For Instructor’s Use only
Instructor’s Name: Abdullah Alkhoraif
Total Training Hours /280
Students’ Grade: Marks Obtained /30
Level of Marks: High/Middle/Low
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Academic Report Guideline(Co-op)
(please do not include this text in the final report, just follow its guidelines and
use the cover page above)
The report should be submitted within two weeks after you finish your Co-op training Program.
In addition, the report should be approximately 3000 – 4000, single –spaced and consider taking the
following format
General instructions for writing the final report:
The report must be written in English language.
The word limit is 3000-4000.
If the report word count is not within the required word limit, marks will be deducted.
The font size is 12, Times New Roman, justified, 1.5 space.
Main headings use font size of 16 and bold.
Add page numbers in the middle bottom of the page.
Plagiarism or copying from other sources will result in ZERO marks.
This report must be submitted on Blackboard (WORD format only) via the allocated folder.
Your work should be clearly and completely presented; marks may be reduced for poor presentation. This
includes filling your information on the cover page.
Assignment will be evaluated through BB Safe Assign tool. Late submission will result in ZERO marks
being awarded.
First Page
The first page should display the student’s full name, internship start and finish dates, working hours per
week, company/institution name, and the cover page.
The field instructor should sign on the first page.
A Brief Executive Summary of the Internship
A one-page summary of the company/institution and a short account of the major activities carried out
during the internship period.
Acknowledgment
To allow the student to express her/his thankful and gratitude to individuals (such as: field instructor,
academic supervisor, colleagues…etc.) who help them in carrying out and completing her/his training
journey. This part will aid the students to learn basic elements of academic writing. To express their
appreciation in a concise and professional manner.
Table of Contents
Contents of the report with page numbers, list of tables, and list of figures.
Introduction
A brief of the report. The Aim of the report.
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Chapter 1: Description of the company
This section should answer the following questions:
What is the full title of the company/institution?
Give a brief history of the company, full mailing address and relevant weblinks
What is the type of ownership of the company/institution?
State the main shareholders and their shares.
What is the sector that the company/institution operates in?
Specify the products and services produced and offered to its customers/clients.
Who are regarded as the customers/clients of your internship company (consider the end users, retailers,
other manufacturers, employees,etc.)?
Provide an organization chart of the company, along with information on the number of employees.
Provide a list of functions performed by different departments/divisions in the internship organization.
Provide an overview off the production system or service procedure (what are the resources, inputs,
outcomes, andconstraints?)
Provide a process chart of a major product and/or service.
The following questions can be classified as your major fit (Finance, Accounting, Ecommerce and
Management).
• What kind accounting/finance/IT//quality/marketing standards and principles are used in the
organization?
• Discuss telecommunication technologies (Database, Instant Messenger, Networking, Ecommerce tools)
used in the company.
• Describe the quality planning and control activities in the internship organization.
• Describe the quality control activities throughout the life cycle of the product/service groups
• What kind of financial analysis and decision-making methods are used by corporate treasurers and
financial managers in the internship organization?
• What types of marketing, selling, and human resources analysis are performed (cost system, evaluation
of consumers, needs, product strategy, distribution strategy, promotional strategy)?
Chapter 2: Internship activities
This is the main body of your report. During the internship period, the focus of the training may on the
following types of analysis and questions. You do not have to answer all the questions in the list: •
Describe your working conditions and functions, such as: Who is your supervisor (include his/her name
and his/her position); other team members or co-workers and what their functions are to complement
yours.
• Provide a detailed description about the department(s) that the trainee did her/his training with them.
Adding all sub-divisions for this department(s) if it is available. Student can add to this description a
supported chart.
• Detailed descriptions about all tasks and activities that the trainee did them during her/his training
period.
• Gained skills and how they added value to your work
• Other tasks that are not related to the trainee’s major that done by her/him at the company should be
included in this chapter as well.
• What types of incentives did you get as a trainee to be more proactive and productive?
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College of Administration and Finance Sciences
• Describe what kind of working documents and analysis you did there and what experiences you have
gained throughout yourtraining. Provide examples of your work.
• A comparison between theory (things you have learned in the classroom) and practice (things you did or
observed at the company) must be made and highlighted. In this section the student can add a supported
table includes which academic course (s) (course title and code) helped to perform training tasks. For
example, two columns; the first one shows the course name and second column shows the tasks
performed and related to this course.
• Show some work samples that you have encountered/conducted at the company through graphs,
pictures, data, drawings, or design calculations and include them in your report.
• Lessons learnt (what the overall benefits gained from the training program)
Chapter 3: Recommendations
• Advantageous that helped the student in completing the training program.
• Disadvantageous and challenges that faced the student and how he/she did overcome them.
• Recommendations to improve training program in the college.
• Recommendation for the training company. Conclusion Sum up and summary of the training
experience. Reference If it is needed Appendix (option) This will help the instructor to have a background
about the trainee and his/her previous experiences. Also, it helps the students in writing their CVs for
future job application especially for fresh graduates who do not have previous practical experiences.
• Basic information (name, city, contact details…etc.).
• Job objectives.
• Academic qualifications.
• Practical experiences.
• Skills this will help the instructor to have a background about the trainee and his/her previous
experiences
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Executive Summary
The internship program is an organized course of study intended to give participants practical
experience and chances for professional growth in a particular sector or subject. To support skill
development and professional advancement, it comprises of a 6-week program that includes
seminars, on-the-job training, and networking opportunities. The interns will be assigned to a
department or team and work closely with mentors and supervisors to complete project-based
tasks and assignments. To facilitate skill enhancement and career progression, the program
provides workshops, networking events, and on-the-job training.
Gaining real-world experience with particular skills, getting a deeper comprehension of industry
dynamics and best practices, supporting the organization’s objectives with relevant project work
and deliverables, establishing professional connections, and getting helpful feedback from
mentors to further their career development objectives are all anticipated outcomes. The
program’s mission is to give participants a worthwhile educational experience while they directly
contribute to the goals of the organization or project.
The internship program provided interns with an organized learning environment where they
could hone their talents, get experience, and advance the objectives of the business. Orientation,
training, project assignments, networking, and mentorship were all part of the curriculum. The
goals, values, and expectations of the company were explained to the interns, as well as those of
their supervisors, mentors, and coworkers. During the on boarding process, users had to create
accounts, get access to resources, and comprehend policies and procedures of the firm. The
program’s objective was to improve the interns’ understanding of industry trends and soft skill
development. Projects were assigned to interns according to their criteria and areas of interest.
Mentors offered counsel and direction during the program. Through conferences, seminars, and
internet forums, interns also got the chance to network with professionals in the firm and
industry. Interns presented their findings to supervisors, mentors, and stakeholders at the
conclusion of their internship. They were able to evaluate their progress and establish
improvement objectives thanks to feedback and assessments.
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Acknowledgement
I would like to express my sincere gratitude to the following individuals who have played
instrumental roles in supporting me throughout my training journey:
My field instructor, Ahmed Ibrahim Alnaami, for their guidance, mentorship, and unwavering
support during my practical training experience. Their expertise and encouragement have been
invaluable in shaping my professional growth and development.
My academic supervisor Ahmed Ibrahim Alnaami for their insightful feedback, constructive
criticism, and academic guidance throughout the duration of my training. Their expertise and
mentorship have greatly contributed to my academic and professional development.
My colleagues and peers, for their collaboration, camaraderie, and support throughout the
training period. Their encouragement and teamwork have made the learning experience
enriching and enjoyable. I also wish to thank Sabya Governorate Municipality, for their
assistance, advice, and overall opportunity given to me to practice at their organization. Their
support has been essential in overcoming challenges and achieving success. I am deeply grateful
for the support and encouragement I have received from each of these individuals. Their
kindness, expertise, and guidance have made a significant impact on my training experience, and
I am honored to have had the opportunity to learn from them.
Sharifah Ahmedessaabu Jarrah
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Table of Content
Executive Summary: ………………………………………………………………………………………………………… i
Acknowledgement: …………………………………………………………………………………………………………. ii
Introduction ……………………………………………………………………………………………………………………. 4
Chapter 1: Description of the company ……………………………………………………………………………… 4
Chapter 2: Internship activities …………………………………………………………………………………………. 6
Chapter 3: Recommendations …………………………………………………………………………………………. 17
Advantageous that helped the student in completing the training program……………………………. 17
Disadvantageous and challenges that faced the student and how he/she did overcome them. ….. 17
Recommendations to improve training program in the college. …………………………………………… 18
Recommendation for the training company. ……………………………………………………………………… 18
Conclusion Sum up and summary of the training experience. …………………………………………….. 19
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Introduction
This report provides a basic summary of the activities carried out during the internship program
During the two months period of my internship training at Sabya Governorate municipality in
Saudi Arabia, I was given an assignment to work in the Human resources operations, Secretary
Roles and Warehousing. The main objective of this report is to summarizing the following key
points; the work I completed during the internship, the new skills I College of Administration
and Finance Sciences learned, the meetings I attended, the difficulties I encountered, and the
insightful experiences I had.
Chapter 1: Description of the Company
Located in Saudi Arabia, Sabya Governorate Municipality, in Jazin region which is one of the 13
regions that are as a result of the legal and administrative divisions intended to foster proper
governance and resource allocation within the country. Each of the Regions is headed by a prince
from the royal family, who is assisted by a Regional Council comprising of governors within the
region. The council is headed by the Emir, who is appointed by the king, and this rank is
equivalent to that of a minister (
0minister ).
There are a number of governorates in each region, making a total of 118 governorates in the
Kingdom of Saudi Arabia overall, and there are 285 municipal councils inside these
governorates. Ten residents and local civic leaders make up the council’s membership, together
with the heads of government agencies and sectorial ministry heads in the area. The council
oversees socioeconomic growth and upholds law and order. Master plans are created by local
and regional councils.
Sabya Governorate Municipality is located in the Southwestern area, with a mixed population
comprising of both urban and rural natives, and this number tends to shift as a result of migration
and sometimes the shifting demographics. The main pillars of Sabya’s economy are agriculture,
fishing, and trade. The area’s closeness to the Red Sea facilitates fishing. In order to raise living
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College of Administration and Finance Sciences
conditions and encourage economic expansion, the government makes investments in the
construction and upkeep of infrastructure in each governorate. Along with its unique cultural
legacy and attractions, Sabya offers leisure spaces, historic places, natural landscapes, and
traditional festivals. Local authorities chosen by the federal government to manage the
governorate are in charge of public services among other facets of administration.
Overseeing the administration and growth of the Sabya governorate in the Jizan area is the Sabya
Governorate Municipality, a local administrative body in Saudi Arabia. Its duties include zoning
laws, urban planning, granting permits and licenses, supplying basic municipal services, carrying
out programs to improve public safety, health, and environmental protection, and encouraging
community involvement. The municipality is responsible for guaranteeing the accessibility and
sufficiency of public services and infrastructure, including utilities, roads, transportation
networks, healthcare, education, and recreational and cultural facilities. By starting initiatives
and programs that cater to the needs and goals of locals, it also plays a significant part in
promoting community development.
These projects might entail funding entrepreneurship, employment development, economic
expansion, social welfare program assistance, and working with neighborhood companies, nonprofits, and others. The municipality is managed by designated officials who supervise its
operations and decision-making procedures. These officials collaborate with pertinent
government agencies to ensure that the municipality’s goals and policies are in line with the
larger development aims and policies. All things considered, the Sabya Governorate
Municipality is vital to the Jizan region’s ability to support sustainable development, deliver
basic services, and improve the general well-being of its citizens.
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College of Administration and Finance Sciences
Chapter 2: Internship activities
What are the activities and tasks given to you during this month?
Warehousing
•
Utilized inventory management software to track the movement of IT
equipment and maintain orderly storage systems.
•
Conducted regular stock reconciliations and checks to control inventory
levels, ensuring availability of necessary hardware and peripherals.
•
Collaborated with colleagues to manage the intake of IT commodities,
from acceptance to storage, optimizing the efficiency of the IT supply
chain.
Human Resources Operations
•
Assisted in the recruitment process by contributing to job postings for
positions, reviewing applications, and coordinating interview schedules.
Task(s)
•
Maintained accurate and confidential personnel data relevant to staff,
ensuring compliance with data protection regulations.
•
Participated in orientation sessions for new hires, familiarizing myself
with organizational policies and procedures.
Secretary Roles
•
Coordinated meetings and scheduled appointments for team members
and external stakeholders, ensuring efficient use of their time.
•
Managed incoming emails and phone calls directed to the department,
promptly routing inquiries to the appropriate personnel.
•
Assisted in decision-making discussions by preparing meeting objectives
and documenting minutes, focusing on community-related initiatives and
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projects.
What skills did you learn through the month?
•
I got the chance to take part in 10 important meetings inside the company
when I was an intern in the Human Resource department. These
discussions offered insightful information on the institution’s basic
beliefs and goals, especially as they apply to administration.
•
I now have a greater understanding of the value of discipline, harmony,
and cohesiveness in a team setting thanks to these discussions. I have
seen directly how cooperation stimulates creativity and problem-solving
New skill(s)
and how efficient teamwork is essential to the success of Human
resource initiatives.
•
In addition, I gained knowledge on how to navigate technical topics and
make valuable contributions to Human resource-related discussions.
These sessions functioned as formal get-togethers as well as venues for
ongoing education and skill development, especially in project
management, communication, and
How many meetings did you attend?
Meeting(s)
I attended a total of twelve meetings throughout my internship.
What are the difficulties you had this month?
Throughout my month-long internship, I faced a few obstacles that put my skills
to the test:
Difficulty/
Challenge(s)
•
Time Management: It was occasionally difficult to juggle the demands of
my internship duties with other obligations. Effective work prioritization
while achieving deadlines needed meticulous preparation and
coordination.
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College of Administration and Finance Sciences
•
Problems with Inventory Management Software: The department’s
inventory management software was giving me constant trouble. Even
though they weren’t really technical problems, these ones made it more
difficult for me to effectively track and manage IT assets. In order to
solve these software issues, patience and communication with the
appropriate support teams were needed.
How did you overcome these difficulties?
I did the following to overcome the challenges I ran into during my internship in
Sabya Governorate:
•
Accurate Setting of Priorities: I improved my capacity to set priorities
wisely in order to overcome time management obstacles. I made sure to
use my time and resources wisely in order to fulfill internship and project
deadlines by carefully evaluating the significance and urgency of each
task.
•
Enhanced Interaction and Cooperation: I actively collaborated with the
IT staff to diagnose and fix any issues I was having with the inventory
management software. I was able to improve my communication and
teamwork skills by working closely with technical specialists to identify
the underlying causes of the problems and put workable solutions in
place.
By means of these endeavors, I not only tackled the particular obstacles that I
faced but also developed valuable skills that are relevant for my future roles as
an IT personnel.
What did you learn from completing the tasks
•
I gained knowledge about the value of setting priorities for my work,
making thoughtful decisions, and paying close attention to details
Learning
throughout my internship.
•
I was able to accomplish organizational goals and project deadlines
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because to this experience. I also gained flexibility and social skills from
engaging with people of different backgrounds and work methods. This
experience improved my capacity to work well with stakeholders and
coworkers.
•
In addition to improving my technical proficiency, the tasks I
accomplished during my internship encouraged both professional and
personal development, giving me invaluable abilities for my future
pursuits in the industry. All in all, the internship equipped me with useful
talents and skills for my future work in the industry.
What did you want to learn more?
I discovered throughout my internship the following areas in which I hope to
further my knowledge and abilities:
•
Software Management: I’m eager to increase my level of software
administration skills. To guarantee the best possible performance and
dependability from software systems, it is essential to comprehend the
complexities involved in administering and keeping them. In order to
further my knowledge in this field, I can’t wait to learn more about things
like software deployment, configuration management, and
troubleshooting.
•
Coordination of Projects: I’m also excited to learn more about project
management. Community projects must be successfully completed on
schedule, within budget, and in compliance with specifications, which
requires effective project management. To become a more capable
project manager, I would like to learn more about stakeholder
communication, risk management, scheduling, and project planning.
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College of Administration and Finance Sciences
What are the activities and tasks given to you during this month?
During my internship in, I engaged in various activities and tasks spanning three
distinct areas: HR operations, warehouse management, and administrative
support:
HR Operations:
•
I assisted with keeping personnel records, making sure they were
accurate and compliant with company policies.
•
Took part in the on-boarding paperwork process for new employees,
making sure all required paperwork was precise and comprehensive.
•
Upheld confidentiality standards while handling sensitive HR
information.
Warehouse Management:
Task(s)
•
I collaborated with warehouse staff to oversee inventory management,
including organizing merchandise and conducting routine audits.
•
Worked closely with team members to ensure precise stock counts and
optimized supply chain processes.
•
Managed logistics to ensure timely delivery of goods and efficient
warehouse operations.
Administrative Support:
•
Managed correspondence and appointments, including scheduling
meetings and maintaining organized calendars.
•
Prioritized assignments to facilitate effective workflow and support team
productivity.
•
Utilized problem-solving techniques to address challenges such as
inconsistencies in records and inventory management issues.
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What skills did you learn through the month?
I polished and improved a number of crucial abilities over the month that are
necessary for success in an Human Resource role:
•
Cooperation and Teamwork: Worked well with coworkers from many
departments to complete assignments and meet company goals.
•
Using analytical reasoning and problem-solving strategies, problems
pertaining to data discrepancies and inventory management difficulties
New skill(s)
were addressed.
•
Regulatory Compliance: Made ensuring that company policies and
procedures were followed, especially those that dealt with data integrity
and confidentiality in HR operations.
I gained insightful knowledge and useful skills from these encounters that will
help me in my future IT-related activities.
How many meetings did you attend?
I took part in three meetings throughout my internship in Human Resource:
•
Administrative Meeting: To review calendars, prioritize duties, talk
about future events, and optimize administrative procedures linked to
human resource operations, I attended a meeting with the HR staff.
•
Supervisor Meeting: I had a one-on-one meeting with my supervisor to
go over the duties I completed in various departments, talk about any
Meeting(s)
difficulties we ran into, and get performance evaluation.
•
Warehouse Team Meeting: I attended a meeting with the warehouse
team to talk about inventory management and equipment logistics, as
well as to arrange audits and review stock levels.
In order to support the organization’s objectives and operations, these sessions
offered invaluable chances for collaboration, insight sharing, and effort
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alignment.
What are the difficulties you had this month?
During my internship, I encountered several challenges:
•
Coping with unforeseen situations, such as unexpected inventory
anomalies and urgent administrative responsibilities.
•
Adjusting to different work settings, procedures, and expectations across
HR operations, warehouse management, and secretarial roles.
How did you overcome these difficulties?
Difficulty/
Challenge(s)
To overcome these difficulties, I took the following steps:
•
Adopted a flexible mindset and sought advice from more experienced
colleagues to navigate unfamiliar situations.
•
Applied critical thinking and problem-solving abilities to address
unforeseen problems effectively.
•
Requested guidance from supervisors on how to quickly become
proficient in the new positions and handle challenges efficiently.
These strategies helped me adapt to the diverse demands of my internship and
develop valuable skills for future professional endeavors in the field.
What did you learn from completing the tasks
Throughout my internship, I have acquired useful knowledge and abilities by
performing a variety of duties in several departments:
•
Flexibility and Adaptability: I’ve come to realize how crucial these traits
are in dynamic work settings. I’ve been able to conquer challenges as
Learning
they come up and quickly adapt to new responsibilities because to this.
•
Communication: I can now communicate with others much more
effectively. I’ve improved my ability to listen, express information
clearly, and interact with coworkers from other departments, all of which
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have increased productivity and teamwork inside the company.
What did you want to learn more?
•
I want to learn more about these methods. By comprehending these
approaches, I will be able to streamline procedures and improve
workflows to raise departmental output and efficiency.
•
Advanced Techniques for Solving Problems: In order to effectively
handle complicated problems and encourage ongoing progress, I aim to
acquire more advanced techniques for solving problems. Developing my
problem-solving abilities will help me approach obstacles more skillfully
and contribute to creative solutions.
•
Mediation & Conflict Resolution: I understand how critical it is to
provide a calm work environment that fosters collaboration and
innovation. I thus want to strengthen my skills in mediation and conflict
resolution so that I can efficiently settle disputes and promote a happy
workplace.
What are the activities and tasks given to you during this month?
During my internship this month, I undertook various tasks and activities:
•
Data Analysis: I analyzed market trends and data to inform decisionmaking processes within the human resource department.
•
Task(s)
Software Implementation: I worked on enhancing warehouse operations
by implementing new inventory management software, focusing on
improving efficiency and accuracy.
•
Meeting Participation: I attended six meetings, including strategy
sessions with the IT team, financial reviews with the CFO, and
operational meetings with warehouse staff.
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College of Administration and Finance Sciences
What skills did you learn through the month?
These encounters helped me to hone and improve the following skills:
•
Data analysis: By mastering the use of IT tools and methodologies, I was
able to extract insightful information that would help me make decisions.
•
New skill(s)
Software Implementation: I improved my technical abilities in IT
systems management by gaining practical experience in the installation
and configuration of inventory management software.
•
Communication: By actively engaging in meetings and skillfully
expressing thoughts and insights to colleagues from other departments, I
improved my communication abilities.
How many meetings did you attend?
During the internship this month at the university, I participated in a total of six
meetings. These included strategy sessions with the IT department, discussions
Meeting(s)
with the university’s Chief Information Officer (CIO) regarding technology
initiatives, and operational meetings with IT support staff to discuss ongoing
projects and issues.
What are the difficulties you had this month?
This month, as an intern, I encountered several challenges:
•
Balancing Multiple Projects: Managing the demands of multiple projects
simultaneously while maintaining quality outcomes proved to be a
Difficulty/
Challenge(s)
significant challenge.
•
Adapting to New Inventory Management Software: Adjusting to the
complexities of new inventory management software presented a
learning curve, requiring additional time and effort to become proficient.
How did you overcome these difficulties?
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College of Administration and Finance Sciences
To deal with these challenges, I put the following tactics into practice:
•
Task Prioritization: In order to make sure that important projects got the
time and resources they needed, I ranked tasks according to their
significance and deadlines.
•
Effective Delegation: To reduce workload and increase efficiency, I
assigned tasks to team members wherever I could.
•
Seeking Assistance: When faced with difficulties, I turned to my
coworkers and superiors for support, drawing on their knowledge and
experience to get beyond roadblocks.
•
Participating in Training: In order to improve my comprehension of the
new inventory management software and my ability to handle its
complexity, I took part in extra training sessions.
What did you learn from completing the tasks
•
I gained useful knowledge in market trends analysis and marketing plan
building throughout the internship. My ability to successfully read data,
recognize industry trends, and outperform competitors was aided by my
understanding of market trends.
•
I was able to create targeted campaigns, improve brand visibility, and
match methods with company objectives with the aid of marketing
strategy creation.
Learning
•
Through these experiences, I developed my analytical and strategic
thinking skills, which will help me to successfully contribute to the
ongoing projects and initiatives in the future.
What did you want to learn more?
•
I am dedicated to deepening my grasp of business administration
concepts, especially as it relates to HR operations and strategic decisionmaking. My objective is to acquire knowledge about efficient people
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administration, strategic planning and implementation, and financial
forecasting and analysis.
•
Also, I want to develop into a well-rounded professional who can lead
strategic initiatives and contribute to corporate success.
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College of Administration and Finance Sciences
Chapter 3: Recommendations
Advantageous that helped the student in completing the training program.
•
Access to Resources: I had easy access to a variety of resources, such as databases,
software tools, and technical documentation, all of which helped with learning and
project completion.
•
Mentoring & Guidance: I was able to overcome obstacles and obtain real-world
experience with the assistance of a mentor or supervisor in the Human Resource
department.
•
Application in the Real World: The training course surely gave me the chance to put my
theoretical knowledge to use in actual community projects, which improved my
comprehension and skill development.
•
Opportunities for Networking: The training program’s interaction with the community
and industry experts gave me the chance to grow my professional network and look into
possible career paths.
Disadvantageous and Challenges that faced the Student and how he/she did overcome them
•
Technological Difficulties: During project work, I run into technological issues or
constraints. I asked for help from colleagues or carried out further research to identify
answers in order to get beyond these obstacles.
•
Time management: I faced difficulties juggling personal obligations, internship duties,
and academics. I was able to overcome these obstacles with the use of efficient time
management techniques including work prioritization and deadline setting.
•
Communication Barriers: Setbacks may have resulted from unclear instructions or project
requirements, or from miscommunication. In order to assure alignment and
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comprehension, the student most likely overcame these difficulties by proactively asking
peers and supervisors for clarification.
Recommendations to improve training program in the college.
•
Enhanced Mentorship: Students can receive individualized assistance and support during
their internship experience by enrolling in organized mentorship programs with seasoned
professionals in their fields of interest.
•
Modules for Practical Training: Increased exposure to industry-standard tools and
procedures as well as the development of pertinent technical skills may be achieved by
including more practical, hands-on training modules in the curriculum.
•
Mechanisms of Feedback: Regular feedback meetings between supervisors and students
may guarantee that students receive helpful criticism on their performance and offer
insightful information for program improvement.
•
Curriculum Integration: Students will be able to apply classroom knowledge to realworld projects more effectively and consistently if the training program is coordinated
with the IT curriculum.
Recommendation for the Training Company
•
The training provider needs to put in place an organized learning pathway for interns that
outline specific goals, benchmarks, and learning outcomes for every phase of the course.
This will guarantee that they cover all necessary knowledge and skill areas and serve as a
roadmap for their growth.
•
The training program’s practical assignments and hands-on projects will help interns
apply their classroom learning to real-world scenarios. An organized mentorship program
will be established, matching each student with an experienced expert who will provide
guidance, support, and feedback throughout the internship. Thanks to their exposure to
many functional areas, interns will have the chance to collaborate with teams from other
departments on projects. To assist students, identify their areas of weakness and adjust
their learning approach, they will get regular feedback.
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College of Administration and Finance Sciences
•
In addition to technical training, professional development courses will be provided on
subjects including time management, career growth, and communication skills. In order
to help interns learn about job options and broaden their professional network,
networking events with experts from the different sector will be arranged. The training
organization may improve the efficacy of its internship program and equip trainees for a
lucrative career by putting these suggestions into practice.
Conclusion sum up and Summary of the Training Experience
As an intern student, I received hands-on instruction in project management, software
deployment, and market analysis through the training program. It provided networking
opportunities, real-world applications, mentorship, and resource access. I got the chance to
effectively overcome technical challenges, time management problems, and communication
limitations by using problem-solving techniques and asking for help from mentors and peers.
Future improvements will include professional development workshops, networking
opportunities, cross-functional exposure, mentoring programs, organized learning pathways, and
hands-on projects in addition to ongoing feedback systems. By offering future Human Resource
interns a thorough and fulfilling experience, these guidelines hope to set them up for success in
the rapidly changing workforce. All things considered; the training program is an invaluable first
step toward the student’s eventual career goal of being a proficient specialist in their field of
training.
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